Refused to Connect During Extender Setup? Refused to Connect During Extender Setup?
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A Netgear WiFi range extender can be installed by putting to the web interface or the Netgear Nighthawk app. Setting up the WiFi extender is very simple if you’re a little vigilant while executing the process. Many users often report about having trouble accessing the web interface as the refused to connect. Are you facing a similar issue and can’t set up your Netgear WiFi extender? This post will be helpful to you. Read on to know how.

Let’s Know Why Refused to Connect!

We want you to know the reasons behind this trouble that you’re experiencing right now. If you understand the causes, you can avoid the reoccurrence of the same issue. As the same web URL is to be used every time you want to log in to your extender in the future, so you should know what obstacles can stop you from logging in. Here is the list of some common causes for the same:

  1. The network you’re connected to is not the right one.
  2. Your Netgear WiFi extender is not properly connected to the root router.
  3. Either the extender or the router (or both) is not receiving a consistent power.
  4. The browser is not supported.
  5. Accumulated cache on the browser is stopping the login.
  6. Technical glitches in the devices.

You now got to know some most common reasons that can hinder the login process of your Netgear wireless extender. We will now move to the troubleshooting part.

How to Fix Not Working Issue?

1. Join the Extender’s Network

You must be aware of the fact that is not a normal regular website. It works only on the local network. That implies you should be connected to the Netgear range extender’s network if you want to log in to the extender. Therefore, check the network that your PC is connected to. If it’s not the extender’s network, then disconnect and connect to extender’s WiFi right away. After that you should try logging in using Make sure that you’re using the right SSID and WiFi password to join to the network.

2. Make a LAN Connection

There is a probability that the WiFi connection is not stable. An unstable network can also refuse from connecting. We suggest you go for a LAN connection to ensure a stable internet connection. However, while you are joining your PC to the extender with a LAN cable, you must make certain that:

  • the cable is not damaged.
  • the cable is not loose.
  • the connection is finger-tight
  • the ports in use are the right ones
  • the ports are not damaged

3. Update the Browser

The browser that you have used to log in to your Netgear extender should be a supported one and updated one. Use an alternative browser to log in to the extender now. But before logging in, update it to the most recent version. Apart from updating your internet browser, you should clean its cache, cookies and other browsing history in order to have a smooth browsing experience. You should be able to log in to your extender now. Go ahead and make the desired changes. You should also log in to MyNetgear portal and register your extender. You will begin receiving timely updates and you can also post on Netgear community if you need any assistance.

4. Reboot the Devices

Technical glitches in the technical device can cause it to behave unusual. This could be the reason why your wireless extender is not working properly and hence you can’ log in to it. We suggest you rebooting the devices now. Rebooting is done by powering off the devices and powering them on after a gap of at least 5 minutes. Do not forget to unplug the devices and following this sequence while turning them on, router > extender > PC.

Closing Thoughts

Facing login issues with a Netgear WiFi extender is a very common scenario. Using the solutions given in this post should have helped you in removing the obstacle and logging in to the extender. In any case, you still can’t log in, then reset your wireless extender to the factory values and set it up again from the very beginning.